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Generated Error Codes
|
Condition
/ Error Code
|
Description
|
|
500
|
No
RECEIVER at LEAD EDGE SENSOR when expected
|
|
501
|
RECEIVER
stuck at LEAD EDGE SENSOR
|
|
502
|
RECEIVER
size change without removing TRAY
|
|
503
|
Invalid
TRAY size input
|
|
508
|
N/A
|
|
510
|
BAR
CODE LABEL not correct or has damage / BAR CODE SENSOR or FRU malfunction
|
|
511
|
BAR
CODE LABEL not correct / BAR CODE SENSOR or FRU malfunction
|
|
600,
601, 602, 603
|
CONTROLLER
PROM or BOARD failure
|
| 608, 609, 60A, 60C | THERMAL HEAD / CABLE, CONTROLLER PRINTED CIRCUIT BOARD |
|
610
|
LCD
or CONTROLLER PRINTED CIRCUIT BOARD
|
|
618,
60B
|
EEPROM,
THERMAL HEAD
|
|
700
|
Inboard
THERMAL HEAD
POSITION SENSOR #2 open
|
|
701
|
Inboard
THERMAL HEAD
POSITION SENSOR #2 blocked
|
|
702
|
Outboard
THERMAL HEAD
POSITION SENSOR #1 open
|
|
703
|
outboard
THERMAL HEAD
POSITION SENSOR #1 blocked
|
|
708
|
DONOR
PATCH SENSING EMITTERS not sensing DONOR
|
|
709
|
DONOR
SENSORS not stable
|
|
710,
711, 712
|
DSP
linetime response times out
|
|
718
|
CONTROLLER
PRINTED CIRCUIT BOARD
|
|
719
|
THERMAL
HEAD / CABLE, CONTROLLER PRINTED CIRCUIT BOARD
|
|
720,
721
|
CONTROLLER PRINTED CIRCUIT BOARD / CABLE |
|
722
INIT ERROR
|
PLATFORM |
|
730
|
THERMAL HEAD Cooling malfunction |
| 733 | THERMAL HEAD Heating malfunction |
|
738,
739
|
CONTROLLER, RAM |
|
740
|
PROGRAM PROMS or CONTROLLER PRINTED CIRCUIT BOARD |
|
741,
742
|
PROGRAM PROMS or CONTROLLER PRINTED CIRCUIT BOARD |
|
748,
749, 74A, 74B, 74C, 74D
|
PHM Failure |
|
750-756
|
Unexpected write from DSP |
|
757
|
DSP Set Verify Failure |
|
760-773,
76E, 76F, 76A, 76B, 76C, 76D
|
CONTROLLER PRINTED CIRCUIT BOARD |
|
800-857
|
General CONTROLLER PRINTED CIRCUIT BOARD |
|
900-930,
090B, 091B, 092B, 093B, 094B
|
DSP BLOCK, CHECKSUM |
Other LCD Errors
|
Condition
/ Error Code
|
Description
|
|
Change
RIBBON / Clear RIBBON jam |
The DONOR does not advance due to a malfunction in sensing, the MOTOR, CONTROLLER PRINTED CIRCUIT BOARD, or there is a jam, or the printer is out of alignment. |
|
Insert
TRAY
|
The printer will not pick and / or correctly sense media or TRAYS. |
|
Check
TRAY
|
The printer will not pick and / or correctly sense media or TRAYS. |
|
Clear
paper path
|
The printer will not pick and / or correctly sense media or TRAYS. |
|
Load
A / A4 paper or TRANSPARENCY
|
The printer will not pick and / or correctly sense media or TRAYS. |
|
Remove
TRAY
|
The printer will not pick and / or correctly sense media or TRAYS. |
|
DNR:
TYPE BAD>NONE
This error occurs in the Diagnostic mode. The end user error code reads LOAD RIBBON XLS. |
No DONOR installed, ColorEase DONOR installed, BAR CODE LABEL not correct, BAR CODE FRU malfunction, CONTROLLER PRINTED BOARD malfunction, BAR CODE HARNESS not connected to CONTROLLER PRINTED CIRCUIT BOARD |
|
DNR: TYPE
BAD>## |
DONOR type is not supported |
Communications Errors (interface errors in printer/computer)
|
Condition
/ Error Code
|
Description
|
|
Parallel
(windows)
|
PLATFORM Communications Errors |
|
Serial
|
PLATFORM |
|
Localtalk
/ Appletalk
|
PLATFORM |
|
Ethernet
(Thicknet, Thinnet)
|
PLATFORM |
|
SCSI
|
PLATFORM |
Observable Errors
|
Condition
/ Error Code
|
Description
|
|
POWER
INDICATOR LED not illuminated
|
LCD POWER INDICATOR not illuminated, or printer does not operate. |
|
No
Printer Image on TRANSPARENCY / RECEIVER
|
The printer completes the print cycle, but there is no image on the RECEIVER. |
Reference Errors (Malfunctions in Power Distribution)
|
Condition
/ Error Code
|
Description
|
|
No
Power to the SPARC BOARD
|
The printer operates in the ENGINE mode; INIT ERROR or 722 maybe displayed on the LCD in failure history. |
Call
Us For Help...
|
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